School of Hospitality and Tourism Management at University of Surrey, UK; President of International Federation for IT and Travel & Tourism (IFITT).
Professor Iis Tussyadiah is Professor of Intelligent Systems in Service and Head Department of School of Hospitality at University of Surrey. Her research interest centers around the design and mediation of experiences and how the use of information and communication technology (ICT) influences experiences. Prof. Iis Tussyadiah is the President of the International Federation for Information Technologies and Travel & Tourism (IFITT) since 2018. She is an Indonesian diaspora that has worked in the US, Denmark, and currently in the UK. She was awarded Best Emerging Scholar in Tourism by the International Tourism Studies Association in 2016.